Frequently Asked Questions

Honest Answers to Fair Questions

We believe in honest pricing that embodies our confidence in our products. That's why we offer straight-forward "pay as you go" monthly pricing without any long-term contracts or hidden fees. If you decide the indicators are not right for you, simply let us know a minimum of 3 days before your automatic renewal date and no hard feelings. After all, we're friends!

What stock index does The EDGE analyze?

The EDGE provides focused analysis of the SP 500, NASDAQ and DOW indices making it a useful decision-support tool for anyone who day-trades the stock index futures, SP 500, SPY, QQQ or any other financial market or strategy where insight into the market directional bias, turning points and exhaustion would be beneficial.

Can I add other stock indices to The EDGE?

The EDGE perpetually calculates an abundance of data by tracking 500+ stocks simultaneously in the SP 500, NASDAQ 100 and DOW 30. At this time, The EDGE is only focused on these core stock indices and the user may not add other stock indices.

Why are "market internals" valuable to my trading decisions?

Market internals provides an analysis of the individual stocks that comprise an index. The EDGE aggregates this analysis of each stock within the index to provide a summarized graphical display that foreshadows changing market conditions in a higher level manner for accurate and timely decision-making. Market internals analysis derives its benefit for trades by providing a perpetual gauge of bullish or bearish momentum and extremes.

What timeframe is the analysis based on?

The EDGE perpetually conducts its analysis of stocks in the SP 500, Nasdaq 100, and Dow 30 on 5 minute timeframes making it an ideal tool for active day-traders.

Do I need a data feed or host platform?

There is not a need for an external data feed or host platform to run The EDGE. Since The EDGE delivers our proprietary analysis, we are proud to offer all-inclusive package for our users.

How much is the ongoing cost of the subscription?

The cost to retain access to The EDGE software and its impressive array of built-in features is just $97 per month (auto-renewed). That's less than 2 points in the Emini SP!

How do I submit a cancellation request?

To cancel your subscription, simply email our friendly TAS Help Desk Team at [email protected] a minimum of 3 days prior to your automatic monthly renewal date and inform them of your desire to discontinue your membership. We respect your decision.

Can I get a refund?

We respect your decision if you opt to cancel. If you notify us a minimum of 3 days prior to your automatic renewal date you will not be charged further. Per our Terms of Use and User Agreement, there are no refunds or prorated return of fees on paid subscriptions. This is also clearly stated on every page on our website. Thanks for understanding.

What do I do if my password doesn't work?

An active subscription is required. After subscribing to The EDGE, you'll receive an email with your login credentials. The login is case sensitive and beware of invisible spaces that you may have copied and pasted into the login fields. If you did not receive the welcome email, forgot your login or your password still does not work, you may have an issue with your password. In this case, please create a support case by emailing us at [email protected].

Why does it say "Candid Commodities" on my credit card statement?

Candid Commodities, LLC is the company that owns the TAS Market Profile brand and product line. It provides billing and subscription management services for our valued clients as this is why you'll see "Candid Commodities" displayed on your credit card statements.

What if I need more help or have feedback?

If you require technical assistance or would like to submit feedback to our company, create a support ticket by emailing our friendly Help Desk team at [email protected].

Why The EDGE?

Price is only the tip of the iceberg in the S&P, NASDAQ and DOW indices. Long before prices change and markets move, market internals reveal the hidden battle for control between the bulls and bears.

Imagine being privy to this private struggle and being able to take action before the eventual outcome is visible in price to the public.

Now you can...with The EDGE.

Get Started Now for $147

RISK DISCLOSURE STATEMENT: There is a risk of loss in trading stocks, ETFs, commodity futures, derivatives, options, Forex and cryptocurrencies. This risk can be substantial and therefore investors should carefully consider their financial suitability prior to trading. Past performance is not indicative of future performance. The software, strategies, chatrooms, websites and any associated websites or digital venues are for educational purposes only and should not be construed as an express or implied promise or guarantee that you will profit or that losses may be limited in any manner whatsoever. Users of the information accept sole responsibility for the outcomes of their deployment and hold Candid Commodities, LLC and any associated companies, agents, management, owners and customers harmless without reservation. Please trade responsibly.

TESTIMONIALS DISCLOSURE: Any testimonials about the products and services appearing on this or any affiliated websites, digital venues, social media, print media or in person may not be representative of other customers and is not a guarantee of future performance or success. The testimonials represent a moment in time and customer satisfaction levels are subject to change without notice. The experiences shared are not typical of what you can expect to achieve and the claims have not been verified. Your results may differ materially from those expressed due to a number of factors. We do not track the typical results of our current or past customers. As a provider of educational information, we do not have access to the personal trading accounts or brokerage statements of our customers.

COMMODITY FUTURES TRADING COMMISSION (CFTC) RULE 4.41: HYPOTHETICAL AND SIMULATED TRADING PERFORMANCE RESULTS HAVE CERTAIN INHERENT LIMITATIONS, SOME OF WHICH ARE DESCRIBED HEREIN. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE SHOWN. IN FACT, THERE ARE FREQUENTLY SHARP DIFFERENCES BETWEEN HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS AND THE ACTUAL RESULTS SUBSEQUENTLY ACHIEVED BY ANY PARTICULAR TRADING PROGRAM. ONE OF THE LIMITATIONS OF HYPOTHETICAL PERFORMANCE RESULTS IS THAT THEY ARE GENERALLY PREPARED WITH THE BENEFIT OF HINDSIGHT. IN ADDITION, HYPOTHETICAL TRADING DOES NOT INVOLVE FINANCIAL RISK, AND NO HYPOTHETICAL TRADING RECORD CAN COMPLETELY ACCOUNT FOR THE IMPACT OF FINANCIAL RISK IN ACTUAL TRADING. FOR EXAMPLE, THE ABILITY TO WITHSTAND LOSSES OR ADHERE TO A PARTICULAR TRADING PROGRAM IN SPITE OF TRADING LOSSES ARE MATERIAL POINTS WHICH CAN ALSO ADVERSELY AFFECT ACTUAL TRADING RESULTS. BECAUSE THESE TRADES HAVE NOT ACTUALLY BEEN EXECUTED, THE HYPOTHETICAL RESULTS MAY HAVE UNDER-OR-OVER-COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS SUCH AS LACK OF LIQUIDITY. THERE ARE NUMEROUS OTHER FACTORS RELATED TO THE MARKETS IN GENERAL OR TO THE IMPLEMENTATION OF ANY SPECIFIC TRADING PROGRAM WHICH CANNOT BE FULLY ACCOUNTED FOR IN SIMULATED TRADING OR IN THE PREPARATION OF HYPOTHETICAL PERFORMANCE RESULTS AND ALL OF WHICH CAN ADVERSELY AFFECT ACTUAL TRADING RESULTS.